Installation and use FAQ#

License file generation exception#

  • Generating a license requires connecting to the public network

Python version error#

  • Currently, the SDK only supports Python 3.8 version and does not distinguish between minor versions.

Mac architecture error#

  • Macs have intel and m chip series. Please try the intel and m versions of the SDK, but they may not match completely. It is possible that the mac book with m chip needs the intel version of the SDK.

Authorization code expires#

  • Please go to the developer platform to reset the authorization code and regenerate the license.

SDK import error (ModuleNotFoundError)#

  • Please check whether the current project path has been added to Path